Financial Advisor on the Utility of Her Reverse Mortgage and Fairway’s Compassionate Approach to Service

Hollie Gandy, a financial advisor, found a Home Equity Conversion Mortgage (HECM) to be a timely solution for herself, especially considering her husband’s age and his subsequent passing. The HECM allowed her to manage her husband’s bills and relieved her of the mortgage payment burden, requiring her only to cover taxes and insurance. She praises Fairway for their dedication to making HECMs understandable and their overall passion for helping people.

Her experience with Fairway has been overwhelmingly positive, setting them apart from other companies that she feels are more focused on costs and loan volume. Hollie values Fairway’s commitment to meeting people’s needs beyond just housing concerns.

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As Hollie says, “Michael and Fairway have been exemplary of my standards, as a professional…And there’s other players out there, but a lot of them are in it for how many costs they can ratchet up, how many loans they can close.”

“But with everyone [from Fairway] I’ve been associated with, it’s been a wonderful, a great experience.”

Video Transcription:

Hollie Gandy

I have found for my own personal use that a HECM [Home equity Conversion Mortgage] was the right thing at the right time for me.

And I knew that my husband, being 12 years older, I knew that it was gonna be very important to us.

My husband passed away last September. We were able to use the money from our HECM to help pay for some of his bills.

And so now I don’t have to worry about whether I’m gonna to be able to pay my mortgage or not.

I have to pay taxes and insurance, but that’s a pittance compared to what our mortgage was.

So it’s really a fabulous way to be able to live your life.

Fairway’s a wonderful company. They do so many great things for so many people.

I think they’re so passionate about the HECM and they want people to understand them and they really go out of their way to put it in layman’s language.

And so then I’m able to also give them the background of the client.

Michael and Fairway have been exemplary of my standards, as a professional. I don’t want to have to explain, I don’t wanna have to go back on my word to anybody. I wanna make sure that I always do the right thing and that I always give more than I get.

That’s just the way I am.

I think that Fairway’s Foundation and the Fairway Cares initiative is really important because they exemplify and they partner the loan officer with the advisor if there’s one involved.

And there was no way that my client was gonna have enough money to pay for $2,500 bucks for one medication.

Fairway Cares stepped up to the plate and they were there and they gave some really neat socks and booties and caps for those cold rooms, and we all cried over it — it was really a neat time.

That’s why I like Fairway.

And there’s other players out there, but a lot of them are in it for how many costs they can ratchet up, how many loans they can close.

But with everyone [from Fairway] I’ve been associated with, it’s been a wonderful, a great experience.

This is what Fairway’s about.

It’s making sure that people’s needs are met and it’s not just your home.

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